Recruitment Apprenticeship

We are excited to open our annual Apprenticeship Scheme for 2024! 
Recruitment is a fast paced environment! There are always 10 different things happening at once and the MC Personnel office is always lively with phones ringing, people coming in and lots of tasks being undertaken. Our main hub in Gillingham High Street has 12 desks which means whilst the office isn't huge it is a busy one! If you are considering an Apprenticeship in Recruitment this could be a fantastic opportunity! 9/10 Apprentices not only finish but continue on their career on completion within Recruitment.

Be warned though...Recruitment is NOT for the faint hearted and whilst it opens up lots of amazing opportunities you will have to be hard working and dedicated! 

Working in Recruitment is more than just Administration and answering or making telephone calls. You will learn how to develop your skills in a number of areas which include:

• Customer services - being able to speak to people in a respectful way whilst trying to solve their queries is huge for us! 

• Accurate and time sensitive admin duties - these range from registering candidates for work, checking their rights to work in the UK, Data input, payrolling and timesheet information etc... 

• Working under pressure - a lot of tasks in recruitment have to happen quite quickly or to strict deadlines. You will learn how to prioritise tasks and where your time is best spend to ensure these are met or help your colleagues in achieving theirs.

• Team working - we are very much a team at MCP. Everyone has their own job roles and responsibilities. As a Recruitment Apprentice you will play a vital role in achieving team goals.

• Problem solving - you will learn how to carry out investigations, work arounds and figure out the best solution to a range of problems. 

We don't expect anyone coming into an Apprenticeship to have past experience in a similar role, although if you have then great! This role will be about learning and developing your skills within a work place. 

In order to be successful in the role there are some skills or personality traits that will help you and ideally you will have at least a few of these listed below: 

• Excellent at Communicating! - You will speak to lots of different people on a day to day basis! You need to be happy to speak both in person and over the phone.

• Good IT Skills - You don't need to be an IT programmer...however you will use a computer a large portion of every day, so knowing your way around MS Office especially Excel, Word and Outlook is really helpful! 

• Good Literacy skills - You will need to respond to emails, write up short candidate reports, help people with CVs etc... having good written skills will help you with this. 

• Timekeeping and Attendance is good - We expect reliability from people who work here. We understand on occasion things happen but ensuring you are in attendance and on time is really important. 

•  A "People Person" - if you don't really like people then Recruitment probably isn't right for you! 

• A Positive Attitude - Some days can be tough when working in Recruitment, therefore you need to be someone who has quite a positive mental attitude and views things with a "glass half full" approach. 

• Fast Learner - You will be required to multi task and there will be lots of learning. Each task will be learnt and practiced until you feel confident. If you are naturally someone that learns or adapts quite quickly you might find that easier. 

Duties will include but not be limited to

- Registering candidates who are seeking work. Entering their details onto a database, under taking mini interviews, ID checking and paperwork completion.
- Answering incoming telephone calls, assisting with enquiries, taking messages and booking in appointments. 
- Making telephone calls to candidates to seek information or offer work assignments. 
- Mailbox monitoring. You will monitor a number of incoming email inboxes and be responsible for handling these, responding, directing them elsewhere within a reasonable time frame.
- Placing job adverts using a number of resources such as Website, Job Boards, Social Media, LinkedIn, Office window display etc...
- Resourcing of candidates - Using a database and online resources to seek candidates that match a certain job advert and then contacting these or passing them onto a Consultant. 
- Keeping parts of the office neat and tidy to ensure professionalism (i.e. reception, waiting areas, desk etc...) this might include changing of posters, shredding documents, filing, storage etc... 
- Auditing of other Consultants files using databases and Excel spreadsheets.
- Assisting the Branch Manager and the Director directly with specific Admin tasks, Personal Assistant (PA) duties
- General office "running" - For example trips to the post office, stationery suppliers, bank, shops etc... 
- Site visits where you may have to undertake inductions, assessing risks, meeting with clients etc (this would be with a Consultant or Manager). 

During your apprenticeship you will be supported in your learning by a dedicated Training company who will assist you in working through your qualification (Recruitment Apprenticeship). Should you need to resit such exams such as English or Math they will assist you with this also. You will be given a dedicated Assessor who will come to our office once a month to assist you. You will be expected to complete a range of coursework during your apprenticeship. MCP will give you dedicated time during your working week to do this, however you may find you will need to put in some "homework" hours over the course of the 18 months. Therefore you need to be dedicated to undertaking the training. 

WHY WORK AT MC PERSONNEL?
MC Personnel is a lively place to work! We are VERY strong on team work and anyone who joins the team will get a chance to work with everyone and in different departments. 
We strongly believe that because you spend a large amount of time at work, it should also be a happy place to work! Whilst working at MCP you will have the chance to participate in team days, special events, trips away, competitions as well as enjoying benefits such as free lunches, stocked kitchen for you to use, free parking, eye tests, pension & healthcare coverage and more! 

MCP have been offering Apprenticeships for over 25 years. Our Director and Branch Managers both started on Recruitment Apprenticeships. We firmly believe in training, coaching and developing people from within to help them excel in their career. Our supportive approach means you will learn "on the job" and could move your career on as quickly as you are able. Whilst this is an 18 month Apprenticeship this doesn't not mean you cannot work up to Associate Recruiter much quicker than that if you show potential, are quick at learning and results driven. 

You can start earning bonus payments from Day 1! There are team bonuses, individual bonuses and competitions (such as most answered calls) which all unlock bonuses! 

This is a great opportunity to grow and develop in a supportive environment, so if you think you might meet the above requirements and are ready to take your career in a new direction then we want to hear from you!